The Margin Drain. Delivery hours per Monthly Advisory client-month rose from 75 to 113, against about 68 at the normal firm. If nothing changes they creep to about 124. The scope check brings them back to 75 by February.
Illustrative. Juniper Ridge Advisory is a fictional firm with a full year of modeled data, analyzed the way we analyze yours.
How to calculate it
Hours and loaded cost per unit of service (one client-month, one project, one job), by person, by team and by day. The spread between people delivering the same service is where the insight is.
If one consultant delivers a monthly engagement in 55 hours and another takes 90, either one has a better method or the other needs help.
Margins slide while prices and clients stay the same.
Standard templates and checklists, automation, removing steps clients don't value, and spreading the best performer's method.
Time to document and train.
Speed bought at the expense of results. Check it against Client Results.