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Economics
Growth Lever

Pricing Power

Do we charge what we're worth, and do clients pay it?

What it looks like on the Dashboard
The Discount Habit. Clients paid 93% of list in early May and 85% by October, while the normal firm stayed near 98%. If nothing changes it drifts to about 82%. Ending routine discounts takes it back to 95% by October 2027, as each client's work comes up for renewal through the year.

The Discount Habit. Clients paid 93% of list in early May and 85% by October, while the normal firm stayed near 98%. If nothing changes it drifts to about 82%. Ending routine discounts takes it back to 95% by October 2027, as each client's work comes up for renewal through the year.

Illustrative. Juniper Ridge Advisory is a fictional firm with a full year of modeled data, analyzed the way we analyze yours.

How to calculate it

Track three prices: the ideal price (what comparable firms charge similar clients, adjusted for whether you position as premium, on par or value), your list price, and the price actually paid. That gives two gaps. List divided by ideal is a strategy decision. Paid divided by list shows leakage from discounts, free scope and exceptions.

For example

Ideal $13,500, list $12,500, average paid $11,900. Positioning is 93% and realization is 95%, so you're leaving about $1,600 per client per month on the table.

Signs you need it

Prices haven't moved in years, or every proposal includes a "one-time" discount.

Pulling it looks like

Discount rules and approval limits, annual increases, and pricing on value instead of hours.

Cost to pull

Relational equity with price-sensitive clients.

Watch out for

The win rate. If it holds after an increase, your price was low.

Pulling a lever

One owner, one Rock, two forecasts.

Every Growth Lever on your Dashboard shows where it lands if nothing changes and where it lands if you pull it. The gap is the case for pulling it. Most companies should pull two or three at a time, sometimes four, never five.

See where you are. Know where to go.

Start with the Growth Benchmark to see how you compare. Or get the free guide to the 15 Growth Levers and the 7 Vital Signs.