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Growth Lever

Profit by Service

Which services earn the most, and are we selling more of them?

What it looks like on the Dashboard
The normal firm. The top-margin offering grew from 46% to 50% of revenue, the healthy pattern this lever looks for. The dashed potential line sits right on the forecast: pulling this lever now would gain nothing, which is just as useful to know.

The normal firm. The top-margin offering grew from 46% to 50% of revenue, the healthy pattern this lever looks for. The dashed potential line sits right on the forecast: pulling this lever now would gain nothing, which is just as useful to know.

Illustrative. Juniper Ridge Advisory is a fictional firm with a full year of modeled data, analyzed the way we analyze yours.

How to calculate it

Contribution margin for each offering, per hour of your scarcest role, plus each offering's share of revenue. Judge entry-level offerings by what they lead to: their own margin, plus the share of buyers who move up times the margin of what they buy next.

For example

A $28,000 assessment that barely breaks even, but turns into a $12,500-a-month engagement 60% of the time, is one of your best offerings.

Signs you need it

You price every offering the same way, or keep offerings nobody can defend.

Pulling it looks like

Lead with high-margin offerings, bundle them, reprice, and retire what neither earns nor leads to margin.

Cost to pull

Some relational equity when offerings change.

Watch out for

Cutting a low-margin entry offering that feeds everything else.

Pulling a lever

One owner, one Rock, two forecasts.

Every Growth Lever on your Dashboard shows where it lands if nothing changes and where it lands if you pull it. The gap is the case for pulling it. Most companies should pull two or three at a time, sometimes four, never five.

See where you are. Know where to go.

Start with the Growth Benchmark to see how you compare. Or get the free guide to the 15 Growth Levers and the 7 Vital Signs.