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LD
Vital Sign

Large Client Dependence

How much of our revenue comes from our largest clients?

What it looks like on the Dashboard
The Whale. Its largest clients hold about 39% of revenue, above the 35% ceiling. Both forecasts fall to about 29% by October 2027, for opposite reasons: with the Growth Plan the firm grows around the whale; if nothing changes, the whale is leaving.

The Whale. Its largest clients hold about 39% of revenue, above the 35% ceiling. Both forecasts fall to about 29% by October 2027, for opposite reasons: with the Growth Plan the firm grows around the whale; if nothing changes, the whale is leaving.

Illustrative. Juniper Ridge Advisory is a fictional firm with a full year of modeled data, analyzed the way we analyze yours. The green band is the healthy range; the dotted line is where the Growth Plan is expected to take it.

How to calculate it

Revenue from your largest clients divided by total revenue, over the same period. Which clients count as your largest is set during onboarding, based on how many clients you have.

For example

If your largest clients pay $160,000 of $540,000 a month, Large Client Dependence is about 30%, inside the range.

Healthy range

Under 35%.

If it's too low

Rarely a problem.

If it's too high

Losing one client would threaten payroll, and it becomes hard to say no to that client or raise its price.

What moves it

Ideal Client Share and Profit by Channel grow the business around your largest clients. Profitable Client Retention keeps them while you do.

Watch out for

A fall for the wrong reason. If your largest client is leaving, Large Client Dependence improves while the business shrinks. Read it alongside Growth Rate.

Vital Signs

You can't pull a Vital Sign.

It moves because the levers do. Your Dashboard shows each Vital Sign against its healthy range, with the line your Growth Plan is expected to follow. Before you pull a lever, check the Vital Signs it could push out of range.

See where you are. Know where to go.

Start with the Growth Benchmark to see how you compare. Or get the free guide to the 15 Growth Levers and the 7 Vital Signs.